FAQ
Shipping
Where do you ship?
We ship to addresses within the United States, including APO/FPO/DPO military addresses. We do not ship internationally at this time.
How much does shipping cost?
Shipping is free on every order — no minimum purchase required.
How long will my order take?
Orders are processed within 1–3 business days and delivered within 5–8 business days after they ship. You will receive a tracking number by email as soon as your order ships.
Returns & Exchanges
What is your return policy?
You can return items within 30 days of delivery, and return shipping is free — we send you a prepaid label. Items must be unworn and unwashed with tags attached; intimates and swimwear must keep their hygienic liner.
Read the full policyDo you offer exchanges?
Yes, we're happy to offer exchanges for a different size or color, subject to availability.
Contact usOrders & Contact
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.
Track your orderHow can I contact you?
Email us at support@meramora.shop or call +1 (330) 238-0452, Monday to Friday, 9 AM – 5 PM Eastern Time. We reply to every email within one business day.
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