FAQ

Shipping

Where do you ship?

We ship to addresses within the United States, including APO/FPO/DPO military addresses. We do not ship internationally at this time.

How much does shipping cost?

Shipping is free on every order — no minimum purchase required.

How long will my order take?

Orders are processed within 1–3 business days and delivered within 5–8 business days after they ship. You will receive a tracking number by email as soon as your order ships.

Returns & Exchanges

What is your return policy?

You can return items within 30 days of delivery, and return shipping is free — we send you a prepaid label. Items must be unworn and unwashed with tags attached; intimates and swimwear must keep their hygienic liner.

Read the full policy
Do you offer exchanges?

Yes, we're happy to offer exchanges for a different size or color, subject to availability.

Contact us

Orders & Contact

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number.

Track your order
How can I contact you?

Email us at support@meramora.shop or call +1 (330) 238-0452, Monday to Friday, 9 AM – 5 PM Eastern Time. We reply to every email within one business day.

support@meramora.shop